Check the basics
Verify that the internet works without the VPN. Complete any Wi-Fi sign-in page, confirm VPN permissions, restart the app and try another available location if needed.
Include useful details
When contacting support, provide your device model, OS version, app version, approximate time and the error message. Never send passwords, private keys or one-time authentication codes.
Plan and billing questions
Confirm the applicable plan, renewal, cancellation and refund conditions before payment. The annual offer shown here is KRW 50,000 for one year. Response times and additional features must be confirmed through the official inquiry channel.
Contact StageVPN
Check the available plan, device support and payment terms before purchasing.