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Home/Legal/Cookie Policy

STAGEVPN / LEGAL

Cookie Policy

The cookies and similar technologies used on our website, sign-in and payment pages, apps and Chrome extension, why we use them, and how to refuse or delete them.

Published
29 September 2026
Effective
1 October 2026
Version
1.0

This English version is provided for convenience. If there is any inconsistency between the Korean and English versions, the Korean version prevails.

한국어
Contents
1. Cookies and similar technologies2. Website3. Login and payment pages4. Apps and extension5. Personalized advertising6. Refusing and deleting cookies7. Changes to this policyRevision history

This policy explains the cookies and similar technologies that nbase (엔베이스) (trade name: NBASE KOREA Co., Ltd. (엔베이스코리아 주식회사); the “Company,” “we” or “us”) uses on the StageVPN website, the login and payment pages, the apps and the Chrome extension. For how we process personal information in general, please also see our Privacy Policy.

1. What Cookies and Similar Technologies Are

  • Cookies: Small text files that a website stores in your browser, used to keep you logged in or for security checks.
  • Browser storage: Technologies, such as local storage and session storage, that store information within the browser.
  • App and extension storage: The way the apps store login information and settings in the device’s secure storage, and the extension stores them in the browser’s extension-only storage.
  • SDK identifiers: Installation and instance identifiers created by tools included in the apps (e.g., Firebase) for error analysis or sending notifications.

2. Website (stagevpn.com)

The StageVPN introduction pages, legal notices and blog do not currently use cookies or browser storage, and we have not installed any visitor analytics or ad tracking tools. If we introduce such tools, we will first update this policy and obtain consent where necessary.

3. Login and Payment Pages

The StageVPN apps, desktop apps and Chrome extension may open a sign-in page in your browser when you log in. We do not set our own cookies on this sign-in page: the sign-in result is passed back to the app as a one-time code, and no login token is stored in the browser. However, the following companies may set cookies on the social login and web payment screens used from the sign-in page.

TypeSet byPurposeRetention periodIf refused
Social loginSocial login providers such as Google, Kakao and NaverAuthentication and security on each provider’s sign-in screen or buttonAccording to each provider’s policiesYou cannot use that social login. Email and mobile phone sign-in remain available.
PaymentStripeProcessing web payments and the payment method and receipt management screens, preventing payment fraudAccording to Stripe’s policiesYou cannot use web payments.

We do not use advertising cookies on the login and payment pages. Cookies set by the social login providers and Stripe are governed by each company’s privacy policy and cookie policy. If we start using our own cookies, we will update this policy first.

4. Apps, Desktop Apps and the Chrome Extension

Where usedInformation stored or collectedPurposeHow to delete
iOS and Android appsLogin token (encrypted and stored in the device’s secure storage), app settingsKeeping you logged in, remembering settingsLog out or delete the app
iOS and Android apps (Firebase)Push notification token, installation and app instance identifiersSending notifications, error analysis, usage statisticsA new identifier is created when you delete the app. You can turn off notifications in your device settings.
Windows and macOS appsLogin token (encrypted and stored using the operating system’s secure storage feature), VPN configuration information, settingsKeeping you logged in, VPN connectionLog out or delete the app
StageVPN for ChromeLogin token, connection status, selected server, settings (extension-only storage)Keeping you logged in, proxy connectionLog out or remove the extension

We do not use advertising identifiers (IDFA, Android advertising ID) in the apps for personalized advertising.

5. Behavioral Information and Personalized Advertising

We do not currently provide personalized advertising based on behavioral information, and we do not allow third parties to collect behavioral information for personalized advertising through our website, apps or extension.

6. How to Refuse or Delete Cookies

You can refuse cookies or delete stored cookies in your browser settings. Menu names may vary by browser and version.

  • Chrome: Settings > Privacy and security > Third-party cookies / Delete browsing data
  • Safari (iPhone): Settings > Apps > Safari > Advanced > Block All Cookies; to delete, Settings > Apps > Safari > Clear History and Website Data
  • Safari (Mac): Safari Settings > Privacy > Manage Website Data
  • Edge: Settings > Cookies and site permissions > Manage and delete cookies and site data
  • Firefox: Settings > Privacy & Security > Cookies and Site Data

For advertising identifiers, you can turn off tracking requests or delete or reset your advertising ID under Settings > Privacy & Security > Tracking on iPhone, and under Settings > Privacy (or Google) > Ads on Android.

If you refuse cookies from a social login provider or Stripe, you will not be able to use that sign-in method or web payments.

7. Changes to This Policy

This policy applies from 1 October 2026. If its content changes, for example when we introduce new cookies or analytics tools, we will post a notice on the website at least 7 days before the change takes effect. Please send inquiries to privacy@stagevpn.com.

Revision history

VersionPublishedEffectiveSummary of changes
1.029 September 20261 October 2026Initial version

Questions about this document

Send questions about our terms and policies, or requests to exercise your rights, to the contacts below. We respond without undue delay.

  • Customer center: [Customer center phone] ([Customer center hours])
  • Email: support@stagevpn.com
  • Chief Privacy Officer: privacy@stagevpn.com

Other policies

01 / LEGAL

Terms of Service

The Terms of Service for StageVPN (mobile apps, Chrome extension, desktop apps and business VPN), setting out your rights and obligations and ours.

Read ↗
02 / LEGAL

Privacy Policy

What personal data StageVPN processes, why, for how long, who processes it for us (including overseas transfers), connection log retention, and your rights.

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03 / LEGAL

Billing & Refund Policy

How StageVPN subscriptions are billed, renewed, cancelled, changed and refunded, by payment channel.

Read ↗
04 / LEGAL

Acceptable Use Policy

Activities that are not allowed on StageVPN (illegal activity, spam, attacks, copyright infringement, abuse of dedicated IPs, reselling and more) and how we respond.

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05 / LEGAL

Connection Log Retention Notice

StageVPN keeps connection logs for 93 days under Article 41 of the Enforcement Decree of the Protection of Communications Secrets Act. What we keep, what we never keep, and when logs are disclosed.

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VPN features and protectionOne connection standard for your teamA VPN for the journey aheadUnderstand your online privacyUse public Wi-Fi more carefullySecurity beyond the connectionStageVPN on iPhone and iPadStageVPN on AndroidHelp with your connectionBlog (Korean)
Terms of ServicePrivacy PolicyBilling & Refund PolicyAcceptable Use PolicyConnection Log Retention NoticeCookie PolicyLegal
Company NBASE KOREA Co., Ltd. (엔베이스코리아 주식회사)Operator nbase (엔베이스)Representative Shinbae KongBusiness registration no. 401-87-00956Mail-order business report no. 2025-Yongin Suji-2082Address A-902, 767 Sinsu-ro, Suji-gu, Yongin-si, Gyeonggi-do, Republic of KoreaCustomer center [Customer center phone] ([Customer center hours])Email support@stagevpn.comHosting provider [Hosting service provider]
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